Article ID : 00072247 / Last Modified : 10/09/2018

The promotion screen shows after pressing the Sync Menu button.

The promotion screen shows after pressing the Sync Menu button.

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The promotion screen is displayed in the following cases:

Bravia_sync

  • The Bravia Sync Control mode is set to Off.
  • There is no connected device that supports Consumer Electronics Control (CEC) or Mobile High-Definition Link (MHL) through an HDMI cable.

This is normal. However, to stop this from happening, connect a product with HDMI CEC or MHL and turn Bravia Sync Control to On.