Home › Support › Digital Voice Recorders › FAQ

Digital Voice Recorders

Why does the IC Recorder/PCM recorder display “Connecting”, “PC LINK” or “PC CONNECT” even after safely disconnecting from the computer?

Article ID:377543(modified 23 Feb 2011)

Applicable Models

ICD-U60, ICD-U70

Question

When disconnecting the IC Recorder/PCM recorder from the computer, the display of the IC recorder/PCM recorder “Connecting,” “PC LINK” or “PC CONNECT” does not turn off even though I performed “Safely remove USB Mass Storage Device.”

Answer

When using Windows® Vista, “Connecting”, “PC LINK” or “PC CONNECT” is still displayed on the IC recorder/PCM recorder even though you have performed “Safely remove USB Mass Storage Device.”

After you have confirmed that the operation indicator on the IC recorder/PCM recorder does not light, perform “Safely remove USB Mass Storage Device” on the Windows screen. At that time, “Connecting”, “PC LINK” or “PC CONNECT” remains being displayed but you can disconnect the IC recorder/PCM recorder from the USB port of the computer.

Feedback

Please select an option after reviewing the solution above.

Adjust Font Size

Not the product you are looking for?

Change Product

Additional Resource

»
Contacting Sony

Got a suggestion, feedback or comment? We’re happy to hear from you!

Contact Us
»
Service Centres

List of Sony offices in Asia Pacific region that provide sales and after-sales service activities.

Find Us
»
Retail stores

List of Sony retail shops in Asia Pacific region.

Find Us