What to do if the CD drive or DVD drive is missing or is not recognized by Windows?
Article ID:358528(modified 23 Feb 2011)
Applicable Models
VGC-JS15G, VGC-JS15S, VGC-JS15T, VGC-JS25G, VGC-JS25S, VGC-JS25T, VGC-JS35GJ, VGC-JS35SJ, VGC-JS35TJ, VGC-LJ25G, VGC-LM16G, VGC-LM16S, VGC-LM16T, VGC-LM17L, VGC-LM18G, VGC-LM26T, VGC-LM28G, VGC-LN15G, VGC-LN15T, VGC-LN25G, VGC-LN25T, VGC-LT28G, VGC-LV17G, VGC-LV27GJ, VGN-AR69GU, VGN-AW15G, VGN-AW17GU, VGN-AW25GJ, VGN-AW27GY, VGN-AW35GJ, VGN-AW37GY, VGN-BZ153N, VGN-BZ15GN, VGN-BZ16GN, VGN-CR313H, VGN-CR322H, VGN-CR323, VGN-CR324, VGN-CR325, VGN-CR327, VGN-CR32G, VGN-CR32S, VGN-CR343N, VGN-CR34GN, VGN-CR353, VGN-CR353/S, VGN-CR354, VGN-CR355, VGN-CR356, VGN-CR357, VGN-CR35G, VGN-CR35M, VGN-CR35S, VGN-CR35T, VGN-CR363, VGN-CR36G, VGN-CR372, VGN-CR37GN, VGN-CR37MN, VGN-CR382, VGN-CR392, VGN-CR3S3, VGN-CR3S4, VGN-CR3S5, VGN-CS12GH, VGN-CS13G, VGN-CS13M, VGN-CS13S, VGN-CS13T, VGN-CS14G, VGN-CS15GN, VGN-CS16G, VGN-CS16M, VGN-CS16S, VGN-CS16T, VGN-CS17G, VGN-CS18GN, VGN-CS21GN, VGN-CS22GH, VGN-CS23G, VGN-CS23S, VGN-CS23T, VGN-CS24GH, VGN-CS25GN, VGN-CS26G, VGN-CS26M, VGN-CS26S, VGN-CS26T, VGN-CS27GJ, VGN-CS28GD, VGN-CS31GN, VGN-CS32GH, VGN-CS32SH, VGN-CS33G, VGN-CS33M, VGN-CS33S, VGN-CS33T, VGN-CS34GH, VGN-CS35GN, VGN-CS36GJ, VGN-CS36MJ, VGN-CS36SJ, VGN-CS36TJ, VGN-CS37GH, VGN-CS38GD, VGN-FW12G, VGN-FW12M, VGN-FW13GU, VGN-FW15G, VGN-FW15S, VGN-FW15T, VGN-FW16G, VGN-FW16L, VGN-FW17GU, VGN-FW17L, VGN-FW17T, VGN-FW23G, VGN-FW25G, VGN-FW25M, VGN-FW25S, VGN-FW25T, VGN-FW26G, VGN-FW26T, VGN-FW27GU, VGN-FW27T, VGN-FW33G, VGN-FW35G, VGN-FW35M, VGN-FW35TJ, VGN-FW36GJ, VGN-FW36SJ, VGN-FW36TJ, VGN-FW37GY, VGN-FW43G, VGN-FW45GJ, VGN-FW45MJ, VGN-FW45TJ, VGN-FW46GJ, VGN-FW46SJ, VGN-FW47GY, VGN-FZ323, VGN-FZ32G, VGN-FZ335, VGN-FZ35G, VGN-FZ35GN, VGN-FZ35M, VGN-FZ35S, VGN-FZ35T, VGN-FZ37G, VGN-FZ38GU, VGN-NR25H, VGN-NR27G, VGN-NR27M, VGN-NR363, VGN-NR37G, VGN-NR38GN, VGN-NS25G, VGN-NW13GH, VGN-NW15G, VGN-NW17GJ, VGN-P13GH, VGN-P13TH, VGN-P15G, VGN-P15T, VGN-P25G, VGN-P25T, VGN-SR12G, VGN-SR13GN, VGN-SR13MN, VGN-SR15G, VGN-SR15L, VGN-SR15SN, VGN-SR15T, VGN-SR16GN, VGN-SR16LN, VGN-SR16TN, VGN-SR17SN, VGN-SR25G, VGN-SR25M, VGN-SR25S, VGN-SR25T, VGN-SR26GN, VGN-SR26MN, VGN-SR27SN, VGN-SR27TN, VGN-SR35G, VGN-SR35M, VGN-SR35T, VGN-SR36GN, VGN-SR36MN, VGN-SR36SN, VGN-SR37TN, VGN-SR43G, VGN-SR43S, VGN-SR43T, VGN-SR45G, VGN-SR45M, VGN-SR45T, VGN-SR46GD, VGN-SR46MD, VGN-SR46SD, VGN-SR46TD, VGN-SZ74L, VGN-SZ75GN, VGN-SZ75MN, VGN-SZ75SN, VGN-SZ75TN, VGN-SZ76GN, VGN-SZ76LN, VGN-SZ77TN, VGN-SZ79GN, VGN-SZ79LN, VGN-SZ79MN, VGN-SZ79SN, VGN-SZ79TN, VGN-TT15GN, VGN-TT15SN, VGN-TT15TN, VGN-TT16GN, VGN-TT16MN, VGN-TT16SN, VGN-TT16TN, VGN-TT17GN, VGN-TT25GN, VGN-TT25SN, VGN-TT25TN, VGN-TT26GN, VGN-TT26MN, VGN-TT26SN, VGN-TT26TN, VGN-TT27GD, VGN-TT35GN, VGN-TT36GD, VGN-TT36MD, VGN-TZ36GN, VGN-TZ36MN, VGN-TZ36SN, VGN-TZ36TN, VGN-TZ37GN, VGN-TZ37MN, VGN-TZ37SN, VGN-TZ37TN, VGN-TZ38GN, VGN-TZ38T, VGN-Z12GN, VGN-Z12MN, VGN-Z13GN, VGN-Z15LN, VGN-Z15TN, VGN-Z16GN, VGN-Z16LN, VGN-Z16SN, VGN-Z16TN, VGN-Z17GN, VGN-Z25TN, VGN-Z26GN, VGN-Z26MN, VGN-Z26SN, VGN-Z26TN, VGN-Z27GN, VGN-Z27TN, VGN-Z35TN, VGN-Z36GD, VGN-Z36MD, VGN-Z36SD, VGN-Z36TD, VGN-Z37GD, VGN-Z45GD, VGN-Z45TD, VGN-Z46GD, VGN-Z46MD, VGN-Z46SD, VGN-Z46TD, VGN-Z47GD, VGN-Z48GD, VGN-Z48TD, VGX-TP1G, VGX-TP1L, VGX-TP1T, VGX-TP2G, VGX-TP2T, VGX-TP3G, VGX-TP3T, VGX-TP4G
