Article ID : S500031589 / Last Modified : 11/04/2018

Why does the Mail Notification displayed on the Windows XP Welcome Screen not correspond with the correct value as in the Outlook Express?

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The Mail Notification that is displayed on Windows XP Welcome Screen does not show the correct value as in the Outlook Express.

Microsoft® has verified the symptom. This symptom occurs when the number of unread messages in Outlook Express does not correspond to the values in the registry.

Please refer to the Microsoft's technical support information.
Article ID: Q304148
Last Modified: November 19, 2001
Title: Overview of the Mail Notification Display on the Windows XP Welcome Screen.