Article ID : S500031544 / Last Modified : 11/04/2018

Why doesn't the volume change when Speaker Volume in the modem properties is adjusted?

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The volume doesn't change when Speaker Volume in the modem properties is adjusted.

Follow the steps below to resolve this symptom:
* For Windows 2000/XP
1. Start the modem connection.

2. Click Properties.

3. Click Configure.

4. Select the Enable modem speaker option.

5. Click OK.

6. Ensure that the Phone volume in the Volume Control panel is not set to Mute.

* For Windows 98/SE/Me
1. Start the modem connection.

2. Click Properties.

3. In the General tab, click Configure and adjust the volume of the Speaker Volume to the desire level.

4. Click OK.