Article ID : S500031512 / Last Modified : 11/04/2018

Why is the preview image of Smart Capture different from the captured image?

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Why is the preview image laterally inverted when captured?

When the camera is facing the user, the Smart Capture software previews the picture in a mirrored mode. As such, the previewed image appears different from the actual. However, when the image is captured, the image will appear in the right orientation. If the camera is adjusted 180 degrees away from the user view, the image previewed and all captured images will be in the right orientation.