Article ID : S500030750 / Last Modified : 11/04/2018

The computer stops turning off at "Windows is shutting down" when PC card is connected

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The computer stops turning off at "Windows is shutting down" when PC card (such as MSAKIT-PC4A) is connected.

Change the IO port address of USB to the value that is not conflict.

[Procedure]
1. Choose [Control Panel] - [System] - [Device Manager] tab - [Universal Serial Bus Controller] - [Intel 82371 AB/EB PCI to USB Universal Host Controller] to open Properties.
2. On the Resources tab, clear the "Use automatic settings" check box. Then click "Change Setting" to change the value to the one that does not conflict.

* Record the factory default value of the I/O port address as a precaution.

3. Click [OK]. "Creating a Forced Configuration" dialog appears. Click [Yes]. Close all the windows and restart the PC.