Article ID : S500030743 / Last Modified : 11/04/2018

Why does the mouse pointer become inoperative for a few seconds sometimes during operation?

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Why does the mouse pointer become inoperative for a few seconds sometimes during operation, and the mouse pointer seems to jump around and move abnormally?

This symptom has no relation with hardware failure and tend to occur when the CPU is forced to carry out some heavy-load operation or the available resources decrease.

In order to reduce load to CPU, memories and others, try to suspend resident applications or to delete them from the startup menu.