Article ID : S500030407 / Last Modified : 11/04/2018

Why does this error message appear when starting the VAIO computer in Safe mode?

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Err Msg: SBS.DRV can not load because VSBS.386 is not available. Check your SYSTEM.INI windows configuration file.

This symptom is due to SBS.DRV that is used in Battery Scope.
In the Safe mode, the operating system starts with the minimum loaded drivers necessary during test startup. VSBS.386 is a virtual device driver which is not required to be used in Safe mode. User may ignore the message and use the computer as it is.