Article ID : S500030339 / Last Modified : 11/04/2018

What should the user do when the VAIO computer cannot be start with the Recovery CD?

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The VAIO computer cannot be started with the Recovery CD.

To resolve this symptom, turn off the computer after inserting the Recovery CD into the CD-ROM drive. Then, turn on the computer again.

Alternatively, please check the following when the VAIO computer does not start when the Recovery CD is inserted:
- There is possibility that the boot sequence of the device has been changed. Please reset the value in BIOS to the default values.

- The PC card CD-ROM drive may not be connected securely to the VAIO computer. Please remove and reconnect the PC card CD-ROM drive.

- If other peripherals are connected to the VAIO computer, disconnect these peripherals except the CD-ROM drive.

Note:
Use only the supported CD drive that is recommended by Sony. For more details, please visit the VAIO online website.