Article ID : S500027396 / Last Modified : 11/04/2018

Why does an error message appear when playing back an audio CD in the CD EXTRA format?

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Err Msg: Starting this program requires at least 3MB usable virtual memory

Please follow the steps below to resolve this symptom:

1. Click Start and then click Control Panel.
2. Click Performance and Maintenance and click System.
3. Click the Advanced tab and then click Settings for performance.
4. Click the Advanced tab and then click Change.
5. Under Custom Size, change the value for Maximum Size to the value of 512 or smaller. Then, click Set and click OK.
6. Click OK twice and click Yes to restart the computer.