Article ID : S500024809 / Last Modified : 11/04/2018

After installing Click to DVD upgrade 2.4.10 and Roxio Easy Media Creator 6 or Easy Media Creator 7, my computer has a problem.

After installing Click to DVD upgrade 2.4.10 and Roxio Easy Media Creator 6 or Easy Media Creator 7, your computer may experience the following behaviours: 1. DVD drive disappears from My Computer 2. Windows only starts in safe mode

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You can solve the above-mentioned problems by installing the latest Click to DVD upgrade (2.4.12) which comes with a new Px Engine update form Sonic Solutions.

Note: This upgrade is available only to users of Click to DVD version 2.x.

This new Px Engine update is provided by Sonic Solutions inc: http://www.sonicjapan.co.jp/oem/sonyvaio/pxupdate2_enu.html

*You do not need to install the Px Engine from the Sonic Web page if you have already installed Click to DVD upgrade 2.4.12.