Article ID : S500023155 / Last Modified : 11/04/2018

Why doesn't the 3D screen saver work when the computer resumes from hibernation?

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When a 3D screen saver is selected and the system resumes from hibernation, the screen turns blank.

Please use screen savers other than the 3D ones.

If this symptom occurs, remove the connected peripheral devices and an external display, and press Ctrl + Alt + Delete to restart the system.

If the access indicator of the hard disk drive is off, press the power button for 4 seconds or longer to close the system and restart it.