Article ID : S500021141 / Last Modified : 11/04/2018

Why does the error message "DVD Cannot Be Played In This Region" appear when playing a DVD disc?

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Why does the error message "DVD Cannot Be Played In This Region" appear when playing a DVD disc?

Most DVD-ROM drives are hard-coded with a region code. This region code is used to accept DVD discs that are made for a particular region. If the region code of the DVD disc does not match the region code hard-coded on the drive, you will receive the error message specified above or similar.

Region codes can normally be found on the back of the DVD discs jewel case. The following is an example of region codes. More codes can be added at any time.

Code 1 - Canada, United States, and U.S. Territories
Code 2 - Europe, Japan, South Africa, Middle East (including Egypt)
Code 3 - Southeast Asia, East Asia (including Hong Kong)
Code 4 - Australia, New Zealand, Pacific Islands, Central and South America, Mexico, Carribean
Code 5 - Former Soviet Union, Indian Subcontinent, Africa (also North Korea, Mongolia)
Code 6 - China

When there is no region specified, the DVD disc will work in all regions.

If the error symptom occurs, you will not be able to use the DVD disc. It is then necessary to purchase a DVD disc with a region code that matches the drive.

Note: The DVD-ROM drives that are shipped with PCG-F403 are all region code 3 drives.