Article ID : S500017508 / Last Modified : 11/04/2018

Why no picture appears on the TV screen when connected to the player via HDMI?

No picture appears on the TV screen when connected to the player via HDMI.

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Please check the following:
  • Is the HDMI cable connected correctly?
  • Is the HDMI input selected?
  • If a resolution setting unacceptable to your TV is mistakenly selected, you can reset it to the factory default.

(For example, Output video format is set to 1080/60p or Original Resolution.)
In this case, press STOP button on the player for more than 10 seconds to reset the video output resolution to the lowest resolution.