Article ID : S500017439 / Last Modified : 11/04/2018

Why doesn't the system recognize the devices connected to the port replicator (PCGA-PRV1)?

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When the AC adaptor is not connected to the port replicator (PCGA-PRV1), the USB devices, printer and external display connected to the port replicator are either not recognized or can't work.

When using the port replicator, AC power is to be supplied to the port replicator. Please connect it to AC power. When the AC power is connected, check that the DC IN indicator lights up.