Article ID : S500016954 / Last Modified : 11/04/2018

How to resolve when Dolby Digital or DTS multi channel sound is not reproduced?

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Dolby Digital or DTS multi channel sound is not reproduced.

Please check the following:
  • Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format.
  • When connecting the DVD player, etc., to the digital input jacks of the receiver, check the audio setting (the settings for the audio output) of the connected component.