Article ID : S500016631 / Last Modified : 11/04/2018

Why is the print-out of the image using DigitalPrint blur?

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Why is the print-out of the image using DigitalPrint blur?

This symptom occurs due to the following reasons:
* When the computer's main memory (RAM) size is smaller than 128MB. Some computers are having memory shared with the video memory. Please check the memory size in System Properties.

* Printing an image with size more than 1000 pixels by 1000 pixels in width and height. This is the limitation of the printer as the printer tries to avoid any illegal termination of a program that may be caused by lack of computer's main memory capacity.

Please refer to the following to avoid this symptom:
* Increase the computer's main memory (RAM) size.
* Reduce the size of an image.