Article ID : S500012135 / Last Modified : 11/04/2018

Why does the disc not play even after being wiped?

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The player does not play the disc even after dirt on the disc have been wiped away.


Please follow the procedure below:

  1. Use a lens cleaning disc which is available on the market.
  2. After using the lens cleaning disc, try playing other discs on the player.
  3. If the player is unable to play the other discs, it is necessary to repair the player.