Article ID : S500011608 / Last Modified : 11/04/2018

Why is it not possible to connect to the network even though the network settings were properly configured?

Unable to connect to the network even though the network settings were properly configured.

Applicable Products and Categories of This Article

If the user is using ADSL or FTTH, he will also require a router equipped with the router function (when unsure please do consult the provider to check if the router has this function or not). If the modem is not equipped with the router function, the user will need to provide a broadband router separately.

After connecting the GIGA JUKE to a network, check the current status from Network - LAN - Wired*1 - Wired LAN setting*2 and Checking Network setting. in the Setup menu.

From there, modify items marked by NG.

*1 - For the wireless LAN, select Wireless.
*2 - For the wireless LAN, select Wireless LAN setting.