Article ID : S500008549 / Last Modified : 11/04/2018

How to resolve if pairing cannot be done?

Pairing cannot be done.

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Please check the following: 

  • Start Pairing from the state of turning off the power.
  • Be sure to place both Bluetooth devices within 1m (3ft) of each other.
  • This unit can be paired only with Bluetooth devices that supports both or either A2DP and AVRCP.
  • There are Bluetooth audio devices which have only transmitting function. Pairing cannot be done between two transmitters.