Article ID : S500008508 / Last Modified : 11/04/2018

Why does the Bluetooth no longer work correctly?

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When a Windows Vista computer resumes from sleep mode, a Code 43 error appears in Device Manager and Bluetooth no longer works correctly.


Please download the patch QFE KB941997 to resolve the symptom.

For more detailed information, please visit the Microsoft support webpage:
http://support.microsoft.com/kb/941997/en-us