Article ID : S500008507 / Last Modified : 11/04/2018

Why does the error "Failure to Connect" appear when trying to upload photos to Picasa Web Albums?

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Failure to Connect appears when trying to upload photos to Picasa Web Albums.


Please refer to the following when this symptom occurs:

Note: Users will be prompted to accept the Terms of Service when loggin in to PWA for the first time -- this must be done before images can be uploaded through the Picasa desktop program.
2. In IE, go to Tools > Internet Options.
3. Select Connections > LAN Settings and change the Automatically Detect Settings option. (If it's select, deselect it. If it's not selected, then select the option.) 

  • Check the firewall settings
  • Reinstall Picasa

Please visit http://picasa.google.com/support for further support information.