Article ID : S500007079 / Last Modified : 11/04/2018

When click the e-mail button in "Smart Capture" software, no e-mail program started

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Unable to start the e-mail software when click the e-mail button in "Smart Capture"

1. Try to upgrade your Microsoft Outlook to Microsoft Outlook Express.
2. Open the property of the Outlook and set it as a default MAPI e-mail client