Article ID : S500006974 / Last Modified : 11/04/2018

Printer jams with paper

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Printer jams with paper

Pulling paper out of a jammed printer can cause damage to the printer. There are little plastic parts inside the printer that guide the paper and act as switches. Pulling paper out without caution can break these tiny parts or knock them out of place. On a laser printer you can easily scratch the toner drum. A scratch in the drum can cause smears on your print out or missed print areas. It's best to bring your printer in for repairs to a knowledgeable technician.