Article ID : 00188629 / Last Modified : 11/04/2018

WF-1000X turns off automatically when using Headphones Connect app on iOS device

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This symptom can be fixed by updating the firmware update.

For details on Firmware update, refer to the following page:
Firmware update 1.0.7 for WF-1000X

NOTE: In the case of iPhones, iPads, or other Bluetooth AAC codec-compatible devices, it is recommended that you always use in Priority on sound quality mode.