Article ID : 00181975 / Last Modified : 16/08/2017

Notice and Request to Customers using CRT Colour TVs

Applicable Products and Categories of This Article

2010-06-10

It has come to our attention that Sony CRT colour TVs manufactured before the end of 1990 utilise a particular internal component that may suffer age deterioration following very long- term use, resulting in overheating. This overheating may, in rare cases, cause the component to catch fire and the TV set to burn, and at times, cause damage to surrounding property.

In light of the above, we request you to stop using Sony CRT colour TVs manufactured before the end of 1990 if you happen to own them.

For the list of applicable models, please click here.