Article ID : 00179426 / Last Modified : 11/04/2018

The picture appears partially blurry when switching from a 4K to a HD or SD signals.

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This issue happens due to picture mode transition during High Definition (HD) or Standard Definition (SD) signal change. Download the latest  software update to resolve the issue.

After completing the software update, follow these steps:

  1. Tune the TV to a 4K broadcast.
  2. Restart (reset)  the TV.
  3. Tune to an HD or SD broadcast.