Article ID : 00152791 / Last Modified : 11/04/2018

How to resolve if pairing and the Bluetooth connection fail?

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If pairing and the Bluetooth connection fail, try the followings:
  • Relaunch NFC Easy Connect and move the smartphone slowly over the .
  • Remove the case from the smartphone if using a commercially available smartphone case.
  • Confirm the Smart Phone's NFC module location in its User Manual.