Article ID : 00152050 / Last Modified : 11/04/2018

HbbTV app is missing when connected to digital service with HbbTV.

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If your HbbTV app is missing when you connect to digital service with HbbTV, check the following:

  1. TV is connected to network.
  2. Interactive Application is enabled.

  • To enable Interactive Application: 
    1. Press the HOME button on the remote.
    2. Select Settings.
    3. Select System Settings.
    4. Select Channel Set-up.
    5. Select Digital Set-up.
    6. Select Interactive Application Setup.
    7. Select Interactive Application.
    8. Select On.