Article ID : 00148116 / Last Modified : 11/04/2018

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The USB HDD is formatted in a way that the TV cannot recognize. Use a computer to perform the following operations, and change the HDD to a format that your TV can recognize. For the specific operating procedures, contact the manufacturer of your HDD or computer.

IMPORTANT: Be careful not to initialize the HDD of your computer by mistake.
  1. Remove all partitions.
  2. Create one partition.
  3. Format the partition to NTFS.