Article ID : 00096023 / Last Modified : 11/04/2018

The movie subtitle is unreadable when I play movie from USB drive or external hard drive

Applicable Products and Categories of This Article

There is a possibility of mismatch between the subtitle encoding and the selected encoding option on TV media player.

  1. When playing back a movie with subtitle, press OPTION on your remote.
  2. Select Subtitle.
  3. Select Encoding.
  4. Select the encoding option based on your subtitle encoding.