Article ID : 00118486 / Last Modified : 11/04/2018

Error: There is no update file.

Applicable Products and Categories of This Article

To avoid getting the error message when doing a software update, make sure that the update folder is labeled as UPDATE (in all caps) and that all the files listed below are included inside it.

  • MSBXX-FW.BIN
  • MSBXX-FW.ID
  • MSBXX-FW_MB.BIN
  • MSBXX-FW_MB.ID

After confirming that all the files are included in the UPDATE folder, you can then download and transfer the files to your USB storage device.