Article ID : 00052533 / Last Modified : 11/04/2018

Password Error is displayed on the smartphone.

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When connecting the camera to a smartphone using the Wi-Fi® connection, make sure the password is entered correctly. Otherwise, the Password Error message appears on the smartphone.

IMPORTANT: The password is case-sensitive.

NOTES: If the error still displays after entering the correct password, delete the connection from the smartphone and then re-establish the Wi-Fi connection.