Article ID : 00068770 / Last Modified : 11/04/2018

How to reinstall bundled applications and original drivers using the VAIO Care 7 or VAIO Care 8 software.

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If you need to reinstall the original software or drivers for any reason, such as for troubleshooting or because the software was removed, follow the steps below.

IMPORTANT: If you are reinstalling original drivers, after you have finished, check for updated drivers online.

  1. Make sure the computer is powered on and press the Assist button.

    NOTE: If your computer does not have an Assist button on the top of the keyboard, proceed to the next step.


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  2. Point to (but do not click) the lower-right or top-right corner of the screen, and then click to select the Search charm.

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    NOTE: The Windows Logo + Q key combination will also take you to the Search screen.

  3. In the Search screen, in the Search field type VAIO Care, and then click the VAIO Care icon.

    NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, or click Yes.

  4. In the VAIO Care window, click Advanced Tools.

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  5. In the Advanced Tools window, click Restore and Recovery.

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  6. In the Restore and Recovery window, click Reinstall applications and drivers.

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  7. In the Reinstall applications and drivers window, click the Next button.
  8. In the Select applications and drivers to install window, click to check the box next to the applications and drivers you would like to reinstall and then click the Next button.

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  9. In the Start Reinstallation window, click the Start button.
  10. Follow any on-screen instructions to complete the installation process for each application and driver selected.
  11. In the Reinstallation completed window, click the Restart Now button.
  12. In the VAIO Care window, click the OK button.

    NOTE: After the computer restarts the installation process is complete.