Article ID : 00068772 / Last Modified : 11/04/2018

How to run hardware diagnostics using the VAIO Care version 8 software.

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Follow the steps below to diagnose specific hardware device issues:

  1. Press the Assist button on the computer.
  2. VAIO Care™ utility will launch the Troubleshooting utility.
  3. Click Advanced Tools.

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  4. Click Diagnostics.

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  5. Choose the desired test. (Example: Hard drive, memory etc.)

    NOTE: For this example we will choose the Hard disk drive test.

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  6. Click either Hard disk drive - quick test or the Hard disk drive - extensive test.
  7. The test progress will be displayed within the VAIO Care window.

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  8. Click OK once the test is completed.

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  9. Results will be displayed.

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